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Among our customers are some of the leading hotels in the three, four, and five-star hotel categories

SuitePad Customers



Jordi E. Tarrida, General Manager

"SuitePad enabled us to free the hotel room from leaflets and flyers, allowing us to better engage with our guests today and provide them with a quick and efficient way to stay informed without disturbing them - a real asset to our guest service and hotel operations."

Hotels from around the world are engaging their guests with SuitePad

Palais Hansen Kempinski - SuitePad customer

Palais Hansen Kempinski

The Palais Hansen Kempinski is a technical pioneer within the Kempinski hotel chain. In 2018, the hotel re-explored the market for in-room tablets. Since switching to SuitePad, the Palais Hansen Kempinski is extremely pleased with the results as this case study reveals.
Van der Valk - SuitePad customer

Van der Valk

The Van der Valk, Rotterdam, introduced SuitePad in August 2018 to optimize the digital guest experience while reducing paper collateral and achieving a positive return on investment. Our case study gives insight into how the hotel successfully reached its goals with SuitePad.

Dorint Hotels & resorts - SuitePad customer


Since starting with 10 SuitePad devices in 2014, the number of in-room tablets in Dorint properties has constantly grown. Now, 2500 tablets in 15 Dorint hotels contribute to the hotel chain's corporate image and revenue creation.

Jaz in the City

The design hotel focuses on a modern lifestyle design and excellent in-room entertainment. Since its opening in 2018, SuitePad tablets have played a vital role in all the lifestyle rooms and suites of the Jaz in the City, Stuttgart, adding extra value for guests as well as the hotel.

Four Seasons Limassol

After extensive renovations, the Four Seasons Limassol created a new highlight. The hotel delights guests with the integration of the SuitePad and a room-control system. In addition, the hotel generates revenue through SuitePad.



Caesars Entertainment

Caesars Entertainment took notice of SuitePad through a successful cooperation in the United Arab Emirates. In its newest luxury — the Caesars Blue Water Resort — guests now enjoy the comfort of using SuitePad as an in-room and TV control.

SuitePad Customer  Falkensteiner

Falkensteiner Hotels

The introduction of the digital guest directory combined with a push-marketing strategy has boosted the spa revenue in the Falkensteiner Balance Resort, Stegersbach, since 2016, as documented in our case study. The Falkensteiner Lido Ehrenburgerhof introduced SuitePad in 2017.
SuitePad Customer Roomers


Roomers has been a SuitePad customer since the opening of Roomers Baden-Baden in 2016. Due to the excellent results, SuitePad was then introduced in Roomers Frankfurt,  Provocateur Berlin, and Roomers Living.

SuitePad Customer Palais Hansen Kempinski Vienna

Palais Hansen Kempinski Vienna

The Viennese luxury hotel Palais Hansen Kempinski is considered to be the ‘innovation pioneer’ within the Kempinski group and has been working with SuitePad since September 2018. Find out in our case study why the 5-star luxury hotel decided on SuitePad.

Interested to learn more?

Insights from the experts

Learn how hotels increase revenue, reduce costs, and delight their guests using SuitePad.
Hoteliers that are already working with SuitePad provide insight into their SuitePad experience.
Our resources page gives you access to all our material.



Andrea Bishara, PR Manager
“At the Westin Grand Hotel Berlin, we have been using digital communication solutions like SuitePad since early 2015. We are a large property with 400 rooms and always have a lot of guests, so extensive guest communication is required. We’re pleased to be the first hotel to use the SuitePad lobby software for the concierge and at reception. It enables particularly flexible, clear and (most importantly) modern interactions with guests. Just perfect!"