SuitePad for Luxury Hotels

SuitePad provides your guests with that extra bit of convenience and comfort

Direct Contact with the Guest in the Hotel Room

SuitePad gives you the opportunity to interact with your guest more than ever before. Whether it be via chat, phone or push messaging, inform them about current events and offers. Actively reach out to them and greet them with a personalized welcome message or get their feedback during their stay.

Captivating Display of Hotel Information

Information about your hotel's offers and local excursions are easily accessible for your guest as they are clearly displayed on the SuitePad in-room tablets. Your guests no longer have to leaf through various brochures because they can find all of the necessary information on the tablet.

First Class In-Room Guest Entertainment

With an integrated internet browser, games for all ages and access to over 3,000 national and international daily newspapers and magazines, you can provide your guests with first class in-room entertainment. This will give you an edge over your competitors.

PALAIS HANSEN KEMPINSKI VIENNA, AUSTRIA

Carmen Mauthner, Hotel Manager

"Since the opening of the Palais Hansen Kempinski, Vienna, in March 2013, we have pursued new and innovative ideas. Therefore, the hotel focused on the usage of in-room tablets from the beginning to meet the high standards of our exclusive clientele, in terms of digital communication. After five years, we searched the market again for in-room tablets and decided to work with SuitePad."

Read the Palais Hansen Kempinski Vienna case study here

The front view of a Kempinksi hotel at night

SuitePad Design for Luxury Hotels

We begin with a pre-made design of your luxury hotel with standardized texts and images.

Before the kick-off call, our dedicated teams adapt the design to your hotel’s CI and branding. After an initial examination of the installation with our team, it’s your time to send us the content, including your concierge services, loyalty program, and quality images of your spa, restaurant, and bar.

You will then receive a customized installation during the finalization process based on your feedback.

Exceeding guests' expectations at the Excelsior Ernst

The Leading Hotel of the World Excelsior Ernst in Cologne, Germany has been using SuitePads since 2014 to offer its guests a comprehensive range of entertainment and services.