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• In-Room Tablets for Guest Communication

SuitePad is the communication tool
your guest will actually use

With engagement rates reaching up to 80%, SuitePad is the ideal tool
for improving the guest experience, by connecting and interacting with them and keeping them informed
and satisfied throughout their stay.

• In-Room Tablets for Guest Communication

SuitePad is the communication tool your guest will actually use

With engagement rates reaching up to 80%, SuitePad is the ideal tool for connecting and interacting with guests, keeping them informed and satisfied throughout their stay.

BENEFITS OF GUEST COMMUNICATION WITH SUITEPAD

01

Faster Guest Requests & Real-Time Feedback:
Let guests send requests, ask questions, or share feedback from their room—no waiting, no confusion. Respond faster, resolve issues earlier, and delight your guests.

02

Guest messaging. Drive Action with Personalized Push Notifications:
Send targeted offers, updates, and event reminders—right when guests need them. Increase bookings for services and improve communication without lifting a finger.

03

Streamlined Guest Communication at Scale: Ditch the front desk phone. Guests find everything—Wi-Fi codes, spa hours, breakfast options—in one place. Fewer calls for your staff, more convenience for your guests.

  1. Faster Guest Requests & Real-Time Feedback:  Let guests send requests, ask questions, or share feedback from their room—no waiting, no confusion. Respond faster, resolve issues earlier, and delight your guests.
  2. Guest messaging. Drive Action with Personalized Push Notifications:  Send targeted offers, updates, and event reminders—right when guests need them. Increase bookings for services and improve communication without lifting a finger.
  3. Streamlined Guest Communication at Scale: Ditch the front desk phone. Guests find everything—Wi-Fi codes, spa hours, breakfast options—in one place. Fewer calls for your staff, more convenience for your guests.

TURN HOTEL TABLETS INTO YOUR MOST POWERFUL GUEST ENGAGEMENT TOOL

Welcome Message EN - 500x500
Green Option EN - 500x500
Breakfast Upsell EN - 500x500
Late Checkout EN - 500x500
Stay Manager EN - 500x500

Connect guests to everything they need—services, information, and staff—instantly and seamlessly. Boost satisfaction, drive revenue,  reduce repetitive requests, and ultimately increase guest satisfaction.

  • Guests interact with SuitePad tablets 30x more than with mobile web apps, resulting in an 80% usage rate.
  • SuitePad allows you to centrally manage and update your content in real time on a single platform.
  • Tablets drive guest engagement, connect guests to digital services, and enhance the experience.
  • Clear statistics, support informed decisions, refine operations, and resolve concerns before they impact guest satisfaction.
Welcome Message EN - 500x500
Green Option EN - 500x500
Breakfast Upsell EN - 500x500
Late Checkout EN - 500x500
Stay Manager EN - 500x500

TURN HOTEL TABLETS INTO YOUR MOST POWERFUL GUEST ENGAGEMENT TOOL

(500x500) GAds Mock-Up DE - Gäste A-Z
(500x500) GAds Mock-Up DE - Fruehstueck
(500x500) GAds Mock-Up DE - GO 2.5
(500x500) GAds Mock-Up DE - Late Checkout
(500x500) GAds Mock-Up DE - Telefon
(500x500) GAds Mock-Up DE - Hotelshop
(500x500) GAds Mock-Up DE - Aktivitaeten

Connect guests to everything they need—services, information, and staff—instantly and seamlessly. Boost satisfaction, drive revenue,  reduce repetitive requests, and ultimately increase guest satisfaction.

  • Guests interact with SuitePad tablets 30x more than with mobile web apps, resulting in an 80% usage rate.
  • SuitePad allows you to centrally manage and update your content in real time on a single platform.
  • Tablets drive guest engagement, connect guests to digital services, and enhance the experience.
  • Clear statistics support informed decisions, refine operations, and resolve concerns before they impact guest satisfaction.

SUITEPAD FEATURES THAT BOOST YOUR GUEST COMMUNICATION

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Personalized Stays, Easy Check-In

Let guests customize their stay and reduce front desk workload with self-service options like late checkout or housekeeping preferences.

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Eco-Friendly: Let Guests Skip Cleaning

Encourage sustainability by giving guests the choice to opt out of daily cleaning—directly from the tablet, no calls required.

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Automated, Targeted Guest Messaging

Trigger smart push notifications based on guest data (PMS), and reach the right guest with the right message—every time.

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Drive More Bookings—Right From the Room

Let guests book spa appointments, order breakfast, or schedule services without leaving the room—or calling your staff.

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All Hotel Info, One Tap Away

Replace printed directories with a sleek digital hub. Guests access everything from Wi-Fi to opening hours in seconds.

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Replace the Room Phone—Digitally

Let guests call reception or housekeeping with a single tap—no need for outdated phones.

What Success Looks Like with the right guest engagement strategy

The Morgan Hotel case study overview

The Morgan Hotel, Ireland

Thanks to the Green Option Push Notification, the Morgan Hotel saved €4,144 in April 2024  by skipping 518 room cleanings.

Boscolo Collection

Boscolo Hotels, France

With service at a fingertip, the Boscolo Hotel Lyon generated around €127,000 additional revenue in one year.

Amano Group

AMANO Hotels, Germany

With the SuitePad Stay Manager, AMANO Grand Central achieved a 78% increase in its breakfast upselling in just one month.

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Discover how SuitePad can streamline your guest communication.

Transform your guest engagement: 

  • Save time and money on in-house marketing and guest requests
  • Upsell your services with personalized promotions where you normally don't reach your guests—in the hotel room
  • Reduce Phone calls and service request to the front desk
  • Gain a digital employee who works 24/7