Analog or IP
The handset comes in two versions. Both dock the same way, both are powered over Ethernet, and both give the room a real phone. The only difference is how the phone connects to your hotel's telephone system.
| Analog | IP | |
|---|---|---|
| Best for | Hotels keeping a traditional PBX | Hotels on VoIP or cloud telephony |
| Phone system | Connects to your existing analog PBX | Full SIP support for VoIP and cloud platforms |
| Power | Powered over Ethernet from the dock | Powered over Ethernet from the dock |
| Wi-Fi | Wired PoE setup | Wi-Fi ready, wired PoE recommended |
| Keypad and calling | Standalone phone, own keypad | Standalone phone, own keypad |
| Emergency calling | Supported | Supported |
Powered over Ethernet, independent of the room's power socket, so the phone stays available as long as the hotel's central network and phone infrastructure are running. The tablet uses a standard power supply.
Request your personalized SuitePad demo
We will show you why the SuitePad Phone Dock is the perfect fit for your hotel.
Here is what you can expect:
- A customized online presentation tailored to your hotel (approx. 45 minutes)
- Ample time to address any questions or concerns you may have
- A non-binding offer following the presentation
You choose the variant when you order.
We will be in touch soon to find a time that works.
Proven to Boost Guest Engagement and Revenue.
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How much does the SuitePad Phone Dock cost?
Launch pricing is €69 / $89 per unit for the analog version and €99 / $119 per unit for the IP version. You choose the variant when you order.
Does it work with existing phone systems?
Yes. The handset is a standalone phone with its own keypad and connects to your hotel's existing line. It is available in two variants: analog for traditional PBX systems, and IP with full SIP support for VoIP and cloud telephony. You choose the variant when you order.
Which variant should I choose?
If your hotel runs a traditional analog PBX and you are keeping it, choose analog. If you use cloud telephony, or you are planning to move to it, choose IP. If you are unsure, our team will check it with your IT.
What cabling do I need in the room?
A normal power socket connection for the tablet, and an analog or IP cable to the phone.
Do calls run through the SuitePad screen?
No. The handset makes and receives the calls, so the room always has a working phone. The SuitePad screen runs the standard SuitePad interface for guest engagement.
Which SuitePad sizes does the dock fit?
The first batch fits MK4 devices. Swappable cradles for other SuitePad device sizes are planned for later batches.
What about emergency calls and US regulations?
Emergency calling is supported, so the room always has a working phone. The Phone Dock is compliant with Kari's Law and RAY BAUM's Act for hotels in the United States.