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The SuitePad Blog

Know-how & inspiration on guest engagement.

Field notes on hotel technology, guest experience, AI in hospitality and what we are learning from the 70,000+ rooms running SuitePad.

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Hotel TechnologyGuest Experience

We Analyzed 84,000 Hotel Reviews. Bad Scores Dropped by Half.

We analyzed 84,176 reviews across Booking.com, Google, and Expedia for 151 hotels before and after deployment. Bad reviews nearly halved.

Moritz v. Petersdorff-Campen May 12, 2026 7 min read
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