12 May
Here is something most hotel GMs already feel but rarely see in data: the difference between a 8.9 and a 9.0 on Booking.com is not a rounding error. It is real ...
10 Apr
How SuitePad's smart room service recommendation feature helps upscale and luxury hotels increase order value by surfacing the right add-ons at checkout.
17 Feb
This blog explores the three pillars of during-stay AI in hospitality, integration, goal setting, and guest adoption, and how hotels can move from pilots to ...
12 Jan
This blog explores how hotels can design personalized guest journeys for families, couples, and business travelers using AI in the background, improving the ...
08 Jul
Originally published on HotelTechReport, this blog post explains how an 0.1-point improvement in your Booking.com rating can boost hotel profits by up to 24% ...
.png)
04 Jun
This blog post explores 5 real-world hotel scenarios where mobile ordering improves operations, streamlines service, reduces workload, and enhances the guest ...
21 May
Explore practical design ideas for hotel in-room tablets that improve guest engagement and reinforce your brand—featuring tips on splash screens, home screen ...
14 Apr
In this blog post, discover why guest engagement with hotel apps and QR-based solutions remains low during the stay—even when surveys suggest otherwise.
10 Mar
Editor's note: This article was originally published in November 2017 and has been updated in March 2025. Do you want to create a guest service directory ...
10 Mar
Editor's note: This article was originally published in November 2017 and has been updated in March 2025. The bigger a hotel is, the more offerings it has and ...
03 Mar
This blog delves into why real-time guest feedback is the missing piece in your hotel’s service strategy—and how you can use SuitePad Quick Feedback feature to ...
26 Feb
Guest communication is a top priority, but keeping up with rapidly evolving technology can be challenging. With so many options available—apps, tablets, or ...
LOGIN
.svg "SuitePadLogo_White(1)")