03 Mar
This blog delves into why real-time guest feedback is the missing piece in your hotel’s service strategy—and how you can use SuitePad Quick Feedback feature to ...
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26 Feb
Guest communication is a top priority, but keeping up with rapidly evolving technology can be challenging. With so many options available—apps, tablets, or ...
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11 Nov
Explore how large-scale hotels and hotel chains can leverage centralized, targeted and data-driven guest message strategies to deliver timely, personalized ...
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11 Sep
Initially published on HotelTechReport, this blog post explores eight reasons why you should invest in building a loyalty strategy that drives long-term ...
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01 Aug
Discover four essential steps to master your hotel's positioning strategy and attract more guests by defining your unique value proposition, targeting the ...
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27 Jun
Discover the unique behaviours and preferences of different generations of hotel guests. This blog explores how hoteliers can create tailored experiences that ...
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26 Mar
Staff shortages can be challenging for hotels that want to maintain their guest experience standards. Here are five top ways to turn your in-room tablets into ...
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15 Mar
Providing your front office management with a spare tablet to introduce during check-in enhances the guest experience by making things smoother, giving quick ...
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20 Sep
The hotel lobby is more than an entry point for guests: it is also the beating heart of the hotel experience. In this blog post, we have put together five ...
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05 Sep
In this blog post, we delve into the art of storytelling in hotel design and explore how hotels can create immersive spaces through the seamless integration of ...
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23 Aug
In this blog, we delve into the depths of how guest engagement during the stay profoundly shapes the narrative of post-stay reviews and why it should be a ...
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06 Jun
As society becomes more inclusive, hotels must follow suit by creating accessible and welcoming spaces for all. Not only is it a legal requirement, but it also ...
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