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Know-how & inspiration on guest engagement.

Field notes on hotel technology, guest experience, AI in hospitality and what we are learning from the 70,000+ rooms running SuitePad.

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An image of Shenzhen at night

SuitePad News

The SuitePad Journey – Building SuitePads and ensuring quality

This blog post is all about SuitePad's factory in Shenzhen, China, and how SuitePad ensure the quality of their devices.

Gregor Herz 7 min read

SuitePad exhibition booth ready to go

SuitePad News

It’s Full Steam Ahead – Upcoming events for the remainder of 2019

This blog post tells you everything you need to know about upcoming events that SuitePad will be attending.

Gregor Herz 4 min read

SuitePad Tablets next to each other

SuitePad NewsHotel Technology

The Journey – How and why SuitePad offers hotels a end-to-end solution

This is the story of SuitePad’s journey from its original concept to the product we see today!

Gregor Herz 5 min read

Tilmann Volk, founder and managing director at SuitePad

SuitePad News

SuitePad in the Past, Present, and Future: Interview with Tilmann Volk

Tilmann talks about the development of SuitePad, his recent visit to the factory in China, and where SuitePad is headed!

Gregor Herz 15 min read

GDPR on blue background with circles

Industry Trends

GDPR a Year On: How hotels and SuitePad ensure data protection

At SuitePad, we've been investigating how hotels and hotel tech companies are dealing with GDPR one year after it came into force.

Gregor Herz 5 min read

Header BYOD

Hotel TechnologyGuest Experience

BYOD: Reaching hotel guests on their own devices

In this blog post, we’ll explain why a bring-your-own-device solution (BYOD) is still a valuable component in the overall SuitePad service, and how to use it ...

Tilmann Volk 3 min read

Wine and glasses in a hotel room

Guest Experience

Taking It o the Extreme! – The 3 Largest Orders Placed via a SuitePad

Staying at a hotel is all about kicking back, relaxing, and letting the staff make sure your stay is as pleasant possible, and these three certainly made the ...

Gregor Herz 3 min read

Sharing your hotel room with Alexa

Industry TrendsAI & Innovation

Alexa and Room Assistants in Hotels: GDPR Risk and Safe AI Alternatives

Smart speakers have huge potential for hotel rooms but are they truly compatible with the industry, and how can they be successfully integrated without risking ...

Nora Heinz 8 min read

Mobile apps on a phone screen

Hotel Technology

Comparing app-based and tablet-based solutions

Today, we’re going to explain why you’re better off with an in-room tablet as opposed to a mobile app for your hotel’s guest communication and marketing ...

Moritz v. Petersdorff-Campen 5 min read

Two guests using SuitePad TV Control

Hotel Technology

New Era of In-Room Entertainment: How to Integrate SuitePad TV Control

With the introduction of SuitePad TV Control, complicated and temperamental remote controls will become a thing of the past!

Gregor Herz 3 min read

Canva - Maroon Push Button Telephone on Table

Industry TrendsHotel Technology

Future Hotel Rooms: How Hotels Can Prepare for the Digital Revolution

Here at SuitePad, our vision for the future starts in the hotel room, and we’d like to show you what it looks like.

Gregor Herz 5 min read

Heart shaped cut out in green bush

Guest Experience

Give your guests control of room cleaning – SuitePad’s “Green Option”

Digital solutions offer guests more choice, but how does this translate to helping your hotel business help the environment and save money? At SuitePad, we’ve ...

Gregor Herz 5 min read

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