Dealing with customers and visitors is a matter of trust. We value the confidence you have placed in us and consider it an important obligation to handle your information carefully and protect it from any misuse. In this privacy statement we would like to inform you about the way in which we store certain types of data and how we use this data – of course, this is done in compliance with current data protection legislation.

This privacy statement clarifies the nature, scope and purpose of the collection and use of personal data on the website of SuitePad GmbH, Friedrichstraße 224, 10969 Berlin, Germany, (0) 30 3198 50000.



Scope of the Privacy Policy

Collecting and processing of personal data

Purposes of collection and processing

Legal basis for the processing

Place of data processing

Sharing of information

Use of cookies

Google Remarketing and Google Analytics

Use of Twitter conversion tracking

Data retention


Age limitation

Your Rights

User declaration of consent


Scope of the Privacy Policy

This Privacy Policy applies to our website and platform and other interactions (e.g., customer service inquiries, customer support, etc.) you may have with SuitePad. The organization (e.g., your employer or another entity or person) that entered into the Terms of Services (“Customer”) controls their instance of their account and any associated Customer Data.


Collecting and processing of personal data

In principle, you can visit our website without telling us who you are. Every time a user accesses a page on the internet and every time a file is opened, information about this process is stored in a log file. This is not personal information as we cannot determine which user has accessed what data.

In particular, the following data is stored each time a file is opened:

  • Name of the website
  • File
  • Date and time of opening the file
  • Amount of data transfer
  • Description of the type of web browser used
  • Operating system of the user
  • Device ID
  • IP address and the requesting provider

Personal user profiles cannot be created from this data. The saved data is only gathered for statistical purposes. However, the provider reserves the right to check the log data subsequently if there is a legitimate suspicion of unlawful use.

We collect and process contact details when inquiries are made through our web form, if such details are necessary for processing. These include:

  • First and/or last name*
  • Email*
  • Telephone number*
  • Number of rooms*

*Compulsory fields


Purposes of collection and processing

In general, we only collect, process or use your personal data when you have provided this voluntarily or you have given consent as this is legally permitted.

Should we wish to process or use your personal data for other purposes, and there is no legal permission to do so, we will ask for your consent. You can give your consent electronically. We will draw your attention to this opportunity within our services, should the need arise.

Using the data collected We only use the personal data you have provided for the purposes we have explained above, or for other agreed purposes; that is, usually, for responding to your inquiry or for providing information about current offers from our company. Your information will not be sold, leased or otherwise provided to third parties. Any transfer of personal data to state institutions and authorities will take place only as required by national legislation.

If you are making use of our services, we will only usually collect the data that we need to provide those services. If we ask for further information, it will be provided voluntarily. We only process the personal data in order to carry out the requested service and to protect legitimate business interests.


Legal basis for the processing

The legal basis for the processing of your personal data is the contract or contract initiation ratio pursuant to Art. 6 para. 1 lit. b DSGVO. This data is collected and processed only to the extent required by law. As far as further data may not be required directly for the execution of the contractual relationship, the processing is based on a legitimate interest of the company according to Art. 6 para. 1 lit. f DSGVO, such as direct marketing or improving customer loyalty or customer support.

In individual cases, we may also obtain your consent (Art. 6 (1) a; Art. 7 GDPR) in the processing or transmission of your data. Your consent in these cases is voluntary and may be objected by you, unless otherwise agreed, for the future at any time.


Place of data processing

Basically, the processing of your data takes place in the territory of the Federal Republic of Germany. However, the use of different service providers may also result in processing in European and non-European countries. If this is the case, sufficient contractual arrangements and guarantees have been made to allow for data processing within the legal framework.


Sharing of information

Third Party Service Providers and Partners. SuitePad may engage third party companies or individuals as service providers or business partners to process the service and support our business. These third parties may, for example, provide virtual computing and storage services. With have Data Processing Agreements according to Art. 28 GDPR with our service providers, if necessary.


Use of cookies

To ensure that you are satisfied with our services, we may use cookies or other forms of technology to enable us to analyse user behaviour. This takes place anonymously, and it is not possible to conclude that you are the user in question. We use this data in order to provide optimal services. The data is only stored temporarily, until an analysis has been carried out anonymously. After this, the data is permanently deleted.

Note: A cookie is a small text file that is transferred from a web page onto your hard drive. Cookies do not harm your computer and do not contain viruses.


Google Remarketing and Google Analytics

This website uses Google Adwords and Google Remarketing to show ads to potential buyers. For instance people who visited certain pages like our pricing page will see SuitePads ads when they visit other websites. This is achieved by Google and other third party vendors using cookies to identify visitors and show the matching ads to them. You may opt out of Google tracking by visiting the Ad Setting screen in Google, or by using the Network Advertising Initiative opt-out page.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States.

If IP anonymisation is activated on this website within EU Member States or in other member states of the European Economic Area, Google will shorten your IP address before transmitting it. Your full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services for the website operator relating to website activity and internet usage.

Google will not associate your browser’s IP address transmitted for Google Analytics purposes with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

Furthermore, you can prevent the collection of data generated by the cookie about your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plug-in provided under this link: For more information see or (general information on Google Analytics and data privacy). Please note that the website uses the Google Anextension “gat._anonymizeIp();” to ensure that IP addresses are collected anonymously (known as IP Masking).



This website uses HubSpot, (HubSpot Inc., 2nd Floor 30 North Wall Quay, Dublin 1, Ireland). Our download services allow you to learn more about our company, download content, and provide your contact details as well as other information. This information will be stored on servers of our software partner HubSpot. They are used to get in contact with the visitors of our website and to track which services of our company interest you. All of our recorded information is under control of this privacy statement. We use all recorded data only for optimization of our marketing.

On behalf of the operator of this website, HubSpot uses this information to evaluate the usage of the website, to create reports of the website activities and for other related services. HubSpot uses “cookies”. The information generated by the cookie about your use of this website is usually stored on servers worldwide. With special settings in your browser software you can prevent the saving of the cookies, however, this may result in a restriction of the functionality of this website. HubSpot is a software company from the USA with a registered office in Ireland. HubSpot is subject to TRUSTe ’s Privacy Seal, the Privacy Shield and the U.S. – Swiss Safe Harbor Framework


Lucky Orange

Technologies of the service provider Lucky Orange (Lucky Orange LLC, 8220 Travis Street Suite 210, Overland Park, KS 66204, USA) are used on this website with the product Lucky Orange. Interaction data of the website-visitor will be raised and stored to optimize the user friendliness and to improve customer satisfaction. For this purpose, mouse clicks, mouse movements and scroll movements as well as keyboard input (e.g. contact forms) are stored on this page. Individuals are not detected. Lucky Orange does not record this data on websites that do not use the Lucky Orange system. You can withdraw data collection anytime with impact on future usage. Deactivation is possible on In certain cases, deactivation may result in a restriction of the functionality of this website.


Integration of third party services and content

It is possible that third party content, such as videos from YouTube, Google Maps map material, RSS feeds or graphics from other websites may be included within this website. This always assumes that the providers of this content (hereinafter referred to as "third-party providers") receive the IP address of the content users. Without the IP address, you could not send the content to the user's browser. The IP address is therefore required for the display of this content. We only make use of such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers use the IP address, for example, for statistical purposes. As far as we know, we will inform you about it.


Privacy policy for use of the Facebook plugin

On our pages, plugins are integrated from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. The Facebook plugin can be recognised by the Facebook logo or the "Like Button" ("Like") on our pages. An overview of the Facebook plugins can be found here:

When you visit our pages using the plugin, a direct connection is made between your browser and the Facebook servers. Facebook thereby obtains the information that you have visited our site and IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign your visit on our pages to your account. We would like to point out that we, as provider of the sites, have no knowledge of the contents of the transmitted data and the use of them through Facebook. For more information, please see the privacy statement on Facebook here:

If you do not wish for Facebook to assign your visit to our site in your Facebook user account, please log out of your Facebook account. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the "uBlock Origin".


Use of Twitter social plugins

The "Twitter Share Button" is used on this website. These buttons are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognisable by terms such as "Twitter" or "episode" connected to a symbol of a blue bird. With the help of the buttons it is possible to share a post or page on Twitter or to follow the provider at Twitter. When a user visits a web page that contains such a button, the user’s browser builds a direct link to the Twitter servers.

The content of the Twitter buttons is transmitted directly from Twitter to the user's browser. The provider has therefore no influence on the amount of data that Twitter collects with the help of this plugin and informs the user according to their knowledge. According to this, only the IP address of the user is transmitted with the URL of the respective web page when the button is used but not for purposes other than the representation of the button. For more information, see Twitter's privacy policy at


Use of Xing social plugins

The "XING Share-Button" is used on this website. When this website is accessed, a connection to XING AG servers ("XING"), with which the "XING Share Button" functions (in particular, the calculation/display of the counter value) are provided, will be established at short notice. XING does not collect any personally identifiable information about you or about the use of this website. In particular, XING does not store any IP addresses. There is also no evaluation of your usage behaviour via the use of cookies in connection with the "XING Share-Button". The respective current data protection information on the "XING Share-Button" and additional information can be found on this website:

The service is also used by kununu, which is an application of the XING service. When using the button, no personal data will be stored. XING's privacy policy applies.


Use of LinkedIN social plugins

On our website you will find plugins from the social network LinkedIN and LinkedIN Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIN"). You can recognize the plugins of LinkedIN at the corresponding logo or the "Recommend" button.

When you visit our website, the plugin is used to establish a direct connection between your browser and the LinkedIN server. This gives LinkedIN the information that you visited our site with your IP address. If you click the LinkedIN button while you are logged into your LinkedIN account, you can link the content of our pages to your LinkedIN profile. This allows LinkedIN to map the visit of our pages to your user account. We would like to point out that we, as a provider of the pages, do not receive any knowledge of the content of the transmitted data as well as their use by LinkedIN. For more information, see the Privacy Statement from LinkedIN at


Use of LinkedIN Conversion Tracking and Insight Tag

We use the LinkedIN Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with our LinkedIN adverts.The LinkedIN Insight Tag is a piece of lightweight JavaScript code that we have added to our websites to enable in-depth campaign reporting and to help us unlock valuable insights about our website visitors. The LinkedIN Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The LinkedIN browser cookie is stored in a visitor's browser until they delete the cookie or the cookie expires (there’s a rolling six-month expiration from the last time the visitor’s browser loaded the Insight Tag). You can opt out of cookies from LinkedIN on your LinkedIN settings page and recommend you read their Cookie Policy for more information.


Data retention

SuitePad only store your data for as long as it is necessary to fulfill the above-mentioned purposes or until you object to the data processing. Thereafter, the data will be deleted or blocked if the deletion conflicts with statutory provisions or legitimate interests. A legitimate interest exists e.g. regarding the assertion, exercise or defence of legal claims.



SuitePad takes the security of your data very seriously. To protect the data you have given us from accidental or intentional manipulation, loss, destruction or access by unauthorized persons we have implemented different technical and organisational measures according to Art. 32 GDPR. Our security measures are continuously improved in line with technological developments. Access is limited to a few authorized personnel who are specifically committed to dealing with data privacy and are involved in the technical, administrative or editorial management of this data.


Age limitation

To the extent prohibited by applicable law, SuitePad does not allow use of our services by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.


Your rights

According to Art. 15 to 23 GDPR, you have the unlimited right to access information about your stored data as well as a right of correction, deletion or blocking of data as well as obligation and the right of data portability if possible.

Upon request, we are happy to provide you with written information about whether or not we have stored personal information about you, as well as which information in particular. Where possible, we will take appropriate steps to update or rectify your data stored with us, at short notice. In such cases as these, please contact our management directly.

As an affected person, you have the right the right to lodge a complaint with a supervisory authority. The supervisory authority that files the complaint will notify you of the status and outcome of your complaint, including the possibility of a judicial remedy.


User declaration of consent

By using our website and the offers contained therein, you hereby agree that you have voluntarily provided us with personal data that we have stored and will process and use in accordance with this privacy statement.



For questions related to this Privacy Policy, please contact our data protection officer, who will be happy to provide you with further assistance.

DataSolution Thurmann GbR
A. Thurmann & B. Schubert
Mrs Berit Schubert
Isarstr. 13
14974 Ludwigsfelde

T.: +49 (0) 3378.205729

Last updated: June 2018