<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=366260&amp;fmt=gif"> Zum Inhalt springen / Skip to main content
  • There are no suggestions because the search field is empty.
en
REQUEST DEMO
SuitePad AI

In-Room AI That Answers Before Your Staff Has To

SuitePad AI turns your in-room tablet into a private, voice-activated concierge.

Request Product Demo →
80%+Guest questions answered instantly
200Chats resolved per property each month
<10%Escalated to reception

A Voice Assistant Guests Actually Use

AI-powered guest communication is quickly becoming an industry standard and a key competitive advantage for modern hotels. SuitePad AI is here to help you stay ahead by giving guests instant answers to their questions while reducing the strain on your staff. Think of it as your own Alexa, but private and on-brand. From "What time is breakfast?" to "Can I book a spa appointment?", SuitePad AI delivers instant, on-brand answers right on the in-room tablet via chat or voice assistant functionality during your guest's stay. No app downloads, no waiting at the front desk.

Think of it as your own Alexa, but private and on-brand.

Why SuitePad AI?

Less stress icon

Less Stress for Your Team

SuitePad AI handles routine questions so your staff doesn't have to. More than 80% of guest questions are answered instantly, giving your team more time to focus on what matters most.

Faster answers icon

Faster Answers for Guests

No more waiting in line or picking up the phone. Guests get what they need in seconds, with around 200 chats resolved per property each month directly through the in-room tablet.

On-brand icon

Always On-Brand

Every response sounds like your hotel. Only about 10% of questions go to reception, keeping the experience smooth for guests and manageable for your team.

What Does SuitePad AI Look Like for Your Guests?

Hit play to see SuitePad AI in action with its two subfeatures: SuitePad AI Voice and SuitePad AI Chat.

SuitePad AI Voice: Guests tap the microphone icon and ask questions like 'What is there to do around the hotel?' The assistant responds instantly.

SuitePad AI Chat: Guests open the chat from the main screen and get instant, on-brand answers from an assistant trained on your hotel's information.

Request Product Demo →

What Powers SuitePad AI?

SuitePad AI lives on your hotel's in-room tablets and is easily accessible via a chat bubble or voice command on the home screen. Once the guest selects their language, the assistant launches and is ready to help.

Branding and design

Your Hotel's Content:

The AI uses information you provide, like spa opening hours, check-out times, FAQs, and local recommendations, to answer guest questions accurately.

Travel knowledge

Built-In Travel Knowledge:

It can also respond to general questions guests might ask, like what to see or do in the area.

Real-time data

Real-Time Data:

AI Chat pulls in live weather updates and, if connected to your PMS, can answer personalized questions like "When do I check out?"

Quality checks

Sporadic Quality Checks:

To ensure high standards, we regularly evaluate responses for accuracy, clarity, and tone to ensure it meets your standards.

Guest privacy

Guest Privacy Protected:

The system is not always listening, and guest conversations are deleted daily or stored only for the duration of the stay with PMS integration.

See what a smarter tablet could earn you

Get a personalized in-room revenue estimate for your hotel in under a minute — no sales call, no commitment.

Calculate your revenue with SuitePad →

Smart Recommendations That Sell More Before Guests Check Out

+20%

Digital room service orders are already 20% higher in value than phone orders.

The Smart Recommendations feature pushes that further, surfacing the right add-ons at the basket confirmation stage, exactly when the guest is ready to spend a little more.

Request Product Demo →

More Revenue Per Order

Desserts, salads, and drinks added as order add-ons, each tracked individually in the admin panel with full revenue attribution per item.

The Right Moment

Recommendations appear at the basket confirmation stage, when the guest has already committed to ordering and is most receptive to the right addition.

Full Revenue Transparency

Every item added via a recommendation is tracked separately in the admin panel, showing exactly what the feature contributes and which categories convert best.

See for Yourself

Explore SuitePad with its full range of features, tailored to your hotel and guests. In a quick 20-minute demo, our expert will show you:

  • Full product demo, including SuitePad AI
  • Real use cases for your hotel
  • Proven best practices and results

Fill out the form, and see for yourself.