Room Service Benchmark Report 2026
The top 25% of hotels generate €257 per room per year from room service. The median generates €99. A 200-room hotel at the median leaves €31,000+ on the table annually.
This gap isn't about location, brand, or budget. It's about six operational decisions most hotels aren't making.
Your room service is not broken. It’s under-optimized.
You probably have a sense of how your room service is performing. This report will tell you if you're right.
Based on real data from 500+ hotels and 200,000+ orders, it benchmarks everything that drives room service revenue : order volume, basket size, menu conversion, pricing, decline rates, digital funnel performance, and staffing patterns.
And it's free.
A few things the data found:
| Hotels that add photos to main courses see 27% more orders. | |
| Including modifiers like sides and add-ons increases average order value by 29%. | |
| While 91% of hotels offering a burger receive orders for it, 29% don’t. |
There's a lot more where that came from. Download the free benchmark now!
The SuitePad Room Service Menu Analyzer benchmarks your menu against 500+ hotels across 10 performance categories. Two minutes. No account needed.
Most hotels are surprised by what they find.
Use the free tool → Just enter your email and details, run your menu pdf and you're done!