12 May
Here is something most hotel GMs already feel but rarely see in data: the difference between a 8.9 and a 9.0 on Booking.com is not a rounding error. It is real ...
29 Aug
This blog traces hotel guest technology from in-room phones and TVs to today’s streaming and apps, showing how once-profitable innovations became cost centers ...
08 Jul
Originally published on HotelTechReport, this blog post explains how an 0.1-point improvement in your Booking.com rating can boost hotel profits by up to 24% ...
14 Apr
In this blog post, discover why guest engagement with hotel apps and QR-based solutions remains low during the stay—even when surveys suggest otherwise.
10 Mar
Editor's note: This article was originally published in November 2017 and has been updated in March 2025. Do you want to create a guest service directory ...
10 Mar
Editor's note: This article was originally published in November 2017 and has been updated in March 2025. The bigger a hotel is, the more offerings it has and ...
26 Feb
Guest communication is a top priority, but keeping up with rapidly evolving technology can be challenging. With so many options available—apps, tablets, or ...
23 Nov
SuitePad Performance is introducing a performance-based pricing model that eliminates upfront costs, reflecting our confidence in our product, and aligning ...
19 Oct
An opinion piece by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad, on rising running costs and viable alternatives to minibars.
03 Jun
An opinion piece by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad.
29 Mar
An opinion article by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad.
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11 Jun
In this opinion piece, Moritz von Petersdorff-Campen looks at the impact of Apple’s new room key feature on the hotel industry.
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