Know-how & inspiration on guest engagement.

Field notes on hotel technology, guest experience, AI in hospitality and what we are learning from the 70,000+ rooms running SuitePad.

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Guest Experience

Insider tips, recipes, and more - these simple but creative ideas will turn your guest directory into a fantastic reading experience for your guests:

Moritz v. Petersdorff-Campen 2 min read

Guest Experience

What exactly should a good guest directory contain and how can in-room tablet solutions add real value?

Moritz v. Petersdorff-Campen 3 min read

Guest Experience

According to Deloitte’s Hotel of the Future report hotels will need more than brands to differentiate in the future.

Juliana Meese 3 min read

Hotel TechnologyGuest Experience

Find out how to encourage your guests to book with you directly, in particular the guests that stay with you often, but keep booking through OTAs.

Moritz v. Petersdorff-Campen 2 min read

SuitePad NewsGuest Experience

Personal welcome, delicious breakfast, great spa, and courteous hotel staff – the hotel stay seems perfect.

Moritz v. Petersdorff-Campen 2 min read

Guest Experience

It belongs into every hotel room, like the little chocolate treat on the pillow or the free bottle of water as a welcome gift: the guest directory.

Moritz v. Petersdorff-Campen 1 min read