Many of our team members come from the hotel industry and know our customers' needs first-hand. However, our team also includes mathematicians, linguists, sociologists, and other experts outside of the industry who contribute their know-how to support hotels in embracing the digital world.
.JPG%20(1).jpg?width=400&height=267&name=Moritz%20von%20Petersdorff-Campen%20(01_2020).JPG%20(1).jpg "SuitePad Founder and Managing Director: Moritz von Petersdorff-Campen")
Moritz von Petersdorff-Campen is responsible for sales, marketing, HR, and finance at SuitePad. After completing his studies at the WHU Otto Beisheim School of Management, with time spent working in Japan and Chile, he founded cloudnumbers.com, a cloud-computing startup, before co-founding SuitePad. In his free time, Moritz enjoys traveling and seeks out the inspiration for new hotels where SuitePad can potentially be used.
_Website%20Profil.JPG-1.png?width=400&height=267&name=Tilmann%20Volk%20(01_2020)_Website%20Profil.JPG-1.png "SuitePad Founder and Managing Director: Tilmann Volk")
Tilmann Volk is responsible for operations and product/engineering at SuitePad. After completing his studies at the WHU Otto Beisheim School of Management, Tilmann headed up Business Development at Beko Käuferportal before co-founding SuitePad . Tilmann is a keen climber and mountaineer, swapping Berlin’s flat surroundings for the steep slopes of the Alps as often as he can.
Project Management and Support not only ensure that new customers have their new SuitePads in their rooms as quickly as possible, but are also the first point of contact for our customers with questions about our products or the backend. Customer Success Management complements our customer support with account management, especially with hotel chains. The special focus here lies on the achievement of strategic and long-term project goals.
Marketing and sales are our customers' first points of contact with SuitePad. Well-designed campaigns help make potential customers aware of our products and highlight their benefits. Sales then builds initial personal relationships with our customers, digitally or on-site. Our product experts for different markets can understand the specific needs of hoteliers and find the best individual solutions for them.
In-room tablets, BYOD, Lobby Screen, VoIP, and TV Control are all products that have been developed by the SuitePad Product Development team. They also spend their time constantly improving the SuitePad back-end so customers get a reliable and smooth experience. The Product Development division is not only responsible for implementing new features; it also ensures our solution meets the latest security standards and runs flawlessly.
Turning a classic paper-based guest folder into a new communication highlight for the guest - that is the task of our content management team, which is responsible not only for the content but also for the design of our digital guest directories.
The only way companies can be successful is if the right personalities all work together, the mood is good, and finances are under control. The Human Resources, Office Management and Finance departments make sure of this at SuitePad. HR, as first point of contact potential new team members, is always on the lookout for fresh talent to enrich our team.
SuitePad offers great career opportunities in Berlin. Discover the many ways we can enable you to help digitise guest communications.
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