At SuitePad, we understand that hotels thrive on ensuring a strong bond between staff and guests—after all, it’s these strong relationships that make guests want to return to your premises. Digital technology has a reputation for being impersonal when compared to face-to-face service, but this reputation is changing as more tech companies focus on welcoming and highly personalized customer-facing interfaces and tools. At SuitePad, our products are designed with maintaining—and even improving—the hotel-guest relationship at the forefront of our design process. This is why we don’t envision SuitePad as taking the place of hotel staff, but rather as a platform that offers additional and new channels of communication between hotel staff and guests. Using push notifications, in-room telephone calls, and other forms of digital communication, your hotel staff are given more opportunities to personalize the experience for your guests. Additionally, as a SuitePad installation refines and streamlines many hotel processes, your staff can spend more time doing their most important job—making your guests feel welcome!