12 May
Here is something most hotel GMs already feel but rarely see in data: the difference between a 8.9 and a 9.0 on Booking.com is not a rounding error. It is real ...
10 Apr
How SuitePad's smart room service recommendation feature helps upscale and luxury hotels increase order value by surfacing the right add-ons at checkout.
17 Feb
This blog explores the three pillars of during-stay AI in hospitality, integration, goal setting, and guest adoption, and how hotels can move from pilots to ...
14 Jan
This year, SuitePad was named Best In-Room Tablets at the HotelTechAwards for the seventh consecutive time. And while we are super happy about this this isn’t ...
12 Jan
This blog explores how hotels can design personalized guest journeys for families, couples, and business travelers using AI in the background, improving the ...
29 Aug
This blog traces hotel guest technology from in-room phones and TVs to today’s streaming and apps, showing how once-profitable innovations became cost centers ...
08 Jul
Originally published on HotelTechReport, this blog post explains how an 0.1-point improvement in your Booking.com rating can boost hotel profits by up to 24% ...
13 Jun
Discover 4 actionable strategies to reduce hotel phone system costs, replace outdated PBX hardware, and boost revenue with VoIP, SIP trunking, and in-room ...
13 Dec
Inspire your guests! Offer them an unforgettable experience! This is advice hoteliers hear all the time. But, unfortunately, specific ideas rarely follow.
04 Jul
With audio entertainment formats beyond radio becoming more popular like audio books and streaming music services, podcast listeners have also grown ...
08 Nov
Many hotels face theft issues that often reach far beyond the mere hotel bathrobe. How is it possible to provide guests with modern tablet computers in their ...
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