Why we decided to roll out Suitepad after the trial period can be summarised in three points. Firstly the the guests responded well to the product. Secondly we were generating noticeable financial surpluses through additional orders and through savings on processing costs. And thirdly, we profit from a partnership in which we are proactively advised and problems are quickly solved.
Karl-Heinz Pawlizki, Dorint Hotels & ResortsTechnical innovation is very important, but you have to choose the technical innovation that will ultimately benefit both the guest and the staff. We want to bring SuitePad to our hotel because it connects people.
CHRISTIAN ANDRESEN, THE MANDALA HOTELIt has a special feel and value. It is stable, not a standard tablet and offers a good size to display our content clearly. It simply makes a statement in the room!
STEFFEN LEHMANN, BASSENA WIEN MESSE PRATERIn the first six months following the installation, the tablets helped generate close to 3,000 room service orders worth around €35,000 in revenue. The in-house restaurant sees an increased booking rate when guests are encouraged to reserve a table through push notifications.
DIMITRIS FRONIMOS, THE OLIVAR SUITESAs a hotel that values exceptional guest experiences, we are excited to optimize our communication channels. With SuitePad, we can extend our hotel's design and ethos to the tablets available in each room, creating a seamless and consistent experience from check-in to check-out.
PATRYK GURTLER, EUSTON SQUARE HOTELOur goal was to create contemporary and efficient communication with our guests. The positive feedback we see in high usage rates and times shows that SuitePad was the right partner for us. Plus, within eight months, we saved nearly €8,000 through canceled room cleanings in our housekeeping department.
CHRISTOPH MAZUR, ALPIN FAMILY HOTEL GROUP