Why we decided to roll out Suitepad after the trial period can be summarised in three points. Firstly the the guests responded well to the product. Secondly we were generating noticeable financial surpluses through additional orders and through savings on processing costs. And thirdly, we profit from a partnership in which we are proactively advised and problems are quickly solved.
Karl-Heinz Pawlizki, Dorint Hotels & ResortsTechnical innovation is very important, but you have to choose the technical innovation that will ultimately benefit both the guest and the staff. We want to bring SuitePad to our hotel because it connects people.
CHRISTIAN ANDRESEN, THE MANDALA HOTELIt has a special feel and value. It is stable, not a standard tablet and offers a good size to display our content clearly. It simply makes a statement in the room!
STEFFEN LEHMANN, BASSENA WIEN MESSE PRATERIn the first six months following the installation, the tablets helped generate close to 3,000 room service orders worth around €35,000 in revenue. The in-house restaurant sees an increased booking rate when guests are encouraged to reserve a table through push notifications.
DIMITRIS FRONIMOS, THE OLIVAR SUITESAs a hotel that values exceptional guest experiences, we are excited to optimize our communication channels. With SuitePad, we can extend our hotel's design and ethos to the tablets available in each room, creating a seamless and consistent experience from check-in to check-out.
PATRYK GURTLER, EUSTON SQUARE HOTELOur goal was to create contemporary and efficient communication with our guests. The positive feedback we see in high usage rates and times shows that SuitePad was the right partner for us. Plus, within eight months, we saved nearly €8,000 through canceled room cleanings in our housekeeping department.
CHRISTOPH MAZUR, ALPIN FAMILY HOTEL GROUPSUBSCRIPTION
Fixed monthly payments.
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Hardware fee of €169 per device
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One-time installation fee
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Monthly subscription fee
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Choose from all available features
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PERFORMANCE
Pay only when you benefit.
Payments occur only when SuitePads in-room tablets increase your revenue or reduce costs.
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No hardware costs
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No installation fee
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No monthly subscription fee
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Choose from all available features
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Pre-defined profit sharing on bookings via SuitePad (e.g. skipped room cleanings or breakfast upsell)
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Option to set a cost cap
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We offer two pricing models: "Standard" and "Performance". Our standard model includes one-time charges for hardware and installation, along with a monthly subscription fee based on your number of rooms and in-room tablet features. With the performance option, there are no initial hardware, installation, or monthly subscription fees. You can start using SuitePad without any upfront investment, and you'll only pay when your guests and your hotel benefit from the tablets - e.g. cost savings from canceled room cleanings or additional revenue from breakfast bookings. The specific terms are customized to your needs and objectives, and we're here to help you with expert advice.
Your choice between our models should be fully aligned with your specific needs and goals. If you prefer stable and predictable costs, then the "Standard Model" is the ideal choice. On the other hand, if your hotel has 40 rooms or more and you intend to actively use SuitePad to increase revenue or save costs, the "Performance Model" stands out as a more attractive option. Here, you can start without any initial costs and only pay when there is a proven financial benefit. We are here to assist you in making the right decision that best suits your hotel's individual circumstances.
Yes, in the "Performance Model," the initial expenses for hardware and installation are waived. You'll only be charged when your guests actively use the tablets, leading to either increased revenue or reduced costs. This means that financial commitments only arise when you are also deriving financial benefits from our service. The exact terms of the profit-sharing agreement are customized in advance to ensure they align perfectly with your specific needs and goals.
We are aware that hoteliers are currently facing significant challenges due to the aftermath of the pandemic, labor shortages, and rising energy costs. In response, we've introduced the "Performance Model" to make implementing our solution as straightforward as possible. Successful pilot projects with some of our clients have confirmed that the "Performance Model" creates a win-win situation for both the hotel and our company.