07 Oct
On 28 September 2026, Booking.com stopped putting guest phone numbers into the reservation data it sends to property management systems and channel managers. ...
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15 Jun
No guest wakes up, looks around the room, and thinks: today's the day I skip my cleaning. Let me find the QR code.
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08 Jun
Most hotels that have in-room technology treat push notifications as a nice-to-have. Something to use when you remember to. A message sent when something goes ...
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12 May
Here is something most hotel GMs already feel but rarely see in data: the difference between a 8.9 and a 9.0 on Booking.com is not a rounding error. It is real ...
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29 Aug
This blog traces hotel guest technology from in-room phones and TVs to today’s streaming and apps, showing how once-profitable innovations became cost centers ...
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08 Jul
Originally published on HotelTechReport, this blog post explains how an 0.1-point improvement in your Booking.com rating can boost hotel profits by up to 24% ...
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13 Jun
Discover 4 actionable strategies to reduce hotel phone system costs, replace outdated PBX hardware, and boost revenue with VoIP, SIP trunking, and in-room ...
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04 Jun
This blog post explores 5 real-world hotel scenarios where mobile ordering improves operations, streamlines service, reduces workload, and enhances the guest ...
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21 May
Explore practical design ideas for hotel in-room tablets that improve guest engagement and reinforce your brand—featuring tips on splash screens, home screen ...
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15 May
Hotel phone systems used to generate revenue—now they quietly drain your budget. Learn how hotels are losing over $50K each year on outdated phone setups and ...
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14 Apr
In this blog post, discover why guest engagement with hotel apps and QR-based solutions remains low during the stay—even when surveys suggest otherwise.
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26 Feb
Guest communication is a top priority, but keeping up with rapidly evolving technology can be challenging. With so many options available—apps, tablets, or ...
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