Thrill your guests and communicate with your guests right where they’re staying: in their hotel room.

Hotel guests often don’t notice your additional services. With SuitePad, you’ll attract maximum attention to your outlets and services, and ensure efficient marketing. Guests can book room service, wellness appointment or their next stay with the press of a button via the in-room tablet. An extensive range of entertainment options spanning newspapers, Internet, video streaming and games cover all needs.

Benefits

Higher sales revenue with SuitePad

Higher sales revenue

Maximise the benefits offered by SuitePad to profitably promote your hotel and its services. If the restaurant or spa has free slots available, a last-minute push notification can be sent to guests to increase capacity utilisation. Sell hotel vouchers and house-made souvenirs, or lease your digital advertising space to companies from the local region in order to generate additional sales revenue.
Improved guest communications with SuitePad

Improved guest communications

SuitePad offers a number of ways to optimise communication between hotel guests and staff. Welcome your guests with a personalised message, or inform them of last-minute offers. A live chat and quick feedback function enable guests to easily share their questions, suggestions, praise or complaints with you so you can quickly respond, while the integrated telephone function is a convenient way for your guests to make and receive external and internal calls.
Lower costs and more streamlines processes with SuitePad

Lower costs, more streamlined processes

Up-to-date guest directories, room service menus, newspapers and magazines drive up operational costs. A central solution won’t just save you the costs associated with providing these services, you’ll also be able to refinance initial investments within a year through additional sales revenue and advertising income. Save on cleaning costs by giving your customers the option of saying no to room cleaning.
A well founded understanding of your customers with SuitePad

A well founded understanding of your customers

What does your guest want to do in their free time? What newspapers do they read? And what information are they looking for? Only if you properly know your guests can you know how best to serve them. SuitePad gives you an insight into your guests’ preferences. Use the visitor data, order data and reservation data to successfully advertising and optimise your hotel services and offers.
Personalised branding with SuitePad

Personalised branding

SuitePad gives you the opportunity to express your property’s individual personality even more intensively, adapting the functions and content of the digital guest director to your requirements and hotel services. Brand guidelines are of course upheld here. You can personalise your SuitePads even more by placing your hotel logo on the back of the tablet and on the front of the charging station.
Automation through PMS connection with SuitePad

Automation through PMS connection

You can send content tailored to the guest using an interface to your hotel’s Property Management System. Welcome your guests by name, or control information based on travel group or booking channel – automatically and through a central editing system.
FEATURES
TECHNICAL SPECIFICATIONS

The traditional guest directory is no longer of use to our customers

“It’s never attractive, never up to date, there’s always one thing that’s difficult to update and keep updated, and we’ve constantly wondered who actually picks this thing up to read.” Hoteliers from the Swissôtel Berlin, The Circus Hotel Berlin, centrovital Berlin, Esplanade Resort & Spa Bad Saarow and the Hotel Bornmühle report on their SuitePad experiences in our video interview.
SuitePad Kunde: Erich Falkensteiner, Falkensteiner Michaeler Group

FALKENSTEINER MICHAELER GROUP

Erich Falkensteiner, Chairman of the Supervisory Board
"For our guests, SuitePad is an excellent entertainment tool, complete with newspapers and videos. For hotels, it's an up- and cross-selling tool for marketing hotel services swifter, better, and more professionally."

Book a personalised product demo

No matter whether you want to replace your classic guest directories, generate more sales revenue, or improve your guest communications, the SuitePad digital guest directory is a solution which can help you do just that. Book a detailed product presentation with one of our staff members.
REQUEST A DEMO