Thrill, inform, and communicate with your guests right where they’re staying: in their hotel room

Hotel guests often overlook additional services. With SuitePad, you’ll attract the attention your outlets and services deserve, ensuring efficient marketing and increasing sales revenue. Guests can order room service, schedule wellness appointments, or book their next stay at the push of a button via their in-room tablet. In addition, SuitePads offer an extensive range of entertainment options including newspapers, web browsing, video streaming, and games.

Benefits of the Digital Guest Directory from SuitePad

Higher sales revenue with SuitePad

Higher sales revenue

SuitePad is perfect platform for promoting your hotel and its services, allowing you to maximize your potential sales revenue. For example, if the restaurant or spa has space available, a last-minute push notification could be exactly what's needed to encourage guests to use these services. You also have the option to sell hotel vouchers, in-house souvenirs, and lease digital advertising space to local businesses to create new streams of revenue.
Improved guest communications with SuitePad

Improved guest communication

SuitePad allows you to optimize the way you communicate with your guests and staff. You're now able to welcome your guests with a personalized message, inform them of last-minute offers, or notify them of local events that will enhance the experience of staying at your hotel. A live chat and feedback function enables guests to easily make queries, suggestions, complaints, or offer praise so you can respond quickly. SuitePad's integrated telephone function provides a convenient way for your guests to make and receive external and internal calls.
Lower costs and more streamlines processes with SuitePad

Lower costs and streamlined processes

The need to provide up-to-date guest directories, room service menus, and newspapers and magazines all drive up operational costs. A centralized platform allows you to save on the costs associated with providing these services. You'll also save on staffing costs as processes such as room cleaning, room service, and ordering breakfast can now be streamlined, reducing the workload for staff and allowing you to focus on what's important for your business: ensuring your guests enjoy their stay!
A well founded understanding of your customers with SuitePad

Understanding your guests

What do your guests want to do while staying at your hotel? What newspapers do they read? What information would be most relevant for them for the purposes of their stay? You can only answer these questions if you have an insight into your guests’ preferences and requirements. SuitePad allows you to use visitor, order, and reservation data to successfully advertise and optimize your hotel services and offers.
Personalised Branding

Personalize your SuitePads

SuitePad gives you the opportunity to effectively display your business's specific brand personality, allowing you to customize the functions and content of the digital guest directory to meet the requirements and services of your hotel. To ensure SuitePad meets your company's corporate image, you're able to personalize your devices by placing your hotel logo on the back of the tablet and on the front of the charging station.
Automation through PMS connection with SuitePad

Automation through PMS connection

You're now able to send content that's specifically tailored to your guests using the easy to use interface that connects with your hotel's property management system (PMS). Welcome your guests by name or modify information based on travel group or booking channel autonomously, and through a central editing system.
FEATURES
TECHNICAL SPECIFICATIONS

The traditional guest directory is no longer of use to our customers

“It’s never attractive, never up-to-date, there’s always one thing that’s difficult to update and keep updated, and we’ve constantly wondered who actually picks this thing up to read.” 

In this video interview, hoteliers from the Swissôtel Berlin, The Circus Hotel Berlin, Centrovital Berlin, Esplanade Resort & Spa Bad Saarow, and the Hotel Bornmühle report on their SuitePad experiences.

SuitePad Kunde: Erich Falkensteiner, Falkensteiner Michaeler Group

FALKENSTEINER MICHAELER GROUP

Erich Falkensteiner, Chairman of the Supervisory Board
"For our guests, SuitePad is an excellent entertainment tool, complete with newspapers and videos. For hotels, it's an up- and cross-selling tool for marketing hotel services swifter, better, and more professionally."

Book a personalized product demo

Whether you want to replace your classic guest directory, increase sales revenue, or improve communication with your guests, the SuitePad digital guest directory is the solution that will help you do just that. Book a free product presentation with one of our staff members.
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